Frequently asked questions
Everything you need to know about Magical Studio AI, the free online AI photo and video editor. If your question is not answered here, see the Support page or contact us.
Getting started
What is Magical Studio AI?
Magical Studio AI is an online, browser-based AI photo and video editor. You upload a photo and the AI edits it for you: turn it into Ghibli art, swap faces, remove the background, colorize old pictures, enhance and unblur, upscale to HD, or turn a photo into a short video. Everything runs in your browser, so there is nothing to download or install.
Is Magical Studio AI free?
Yes, you can start for free. Every new account comes with free credits so you can try the tools with no card required. For unlimited edits across every tool, you can upgrade to an Unlimited plan.
Do I need to install anything?
No. It is a fully browser-based editor. Open the site on any laptop or desktop, sign in, upload a photo and start editing. There is no app or plugin to install.
How do I sign in?
You sign in with your Google account in one click. There is no long sign-up form and no password to remember.
Which devices and browsers are supported?
Magical Studio AI works in modern browsers like Chrome, Edge, Safari and Firefox on desktops and laptops. A stable internet connection is recommended, since the AI runs online rather than on your device.
Tools and editing
What can I do with Magical Studio AI?
You get a full set of AI tools in one place: AI Ghibli, Face Swap, Background Remover, Photo Colorizer, AI Enhance, AI Upscale, Image to Video and a rotating set of viral photo Trends.
How do I edit a photo?
Pick a tool, upload your photo, and let the AI process it. Most edits take only a few seconds. You can download the result or run another tool on the same image. Browse all the tools to begin.
What photo formats can I upload?
Common image formats like JPG, PNG and WEBP work well. For the best results, upload a clear, reasonably sized photo rather than a very small or heavily compressed one.
How long does an edit take?
Most edits finish in a few seconds. More complex jobs, like turning a photo into a video, can take a little longer.
Can I make a video from a photo?
Yes. The Image to Video tool animates a still photo into a short clip. Upload a photo, add a short motion prompt, choose a format, and generate.
Why does my result not look perfect?
AI results depend on the input. Use a clear, well-lit, higher-resolution photo, avoid heavy filters, and try again, since small changes to the photo or prompt often improve the result. You can also run AI Enhance or AI Upscale to clean up a result.
Plans, credits and billing
How do free credits work?
Every new account includes free credits so you can test the tools before paying. Each edit uses some credits. When you want unlimited editing, you upgrade to an Unlimited plan.
What is the Unlimited plan?
The Unlimited plan lets you run as many AI edits as you want across every tool, with no per-edit credit counting down. It is available in weekly, monthly and yearly billing.
How do I upgrade?
Open the pricing page, choose a billing period, and check out securely through Stripe. Your account switches to Unlimited right away.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. Cancelling stops future billing, and you keep access until the end of the period you already paid for.
Do you offer refunds?
All sales are final and there are no refunds, which is exactly why every account includes free credits, so you can try the tools and confirm they suit you before subscribing. See the Refund Policy for details.
Privacy and safety
Are my photos private?
Your uploaded images are used only to create the edits you ask for. They are not sold or shared with third parties for their own purposes.
Can I delete my images?
Yes. You can request deletion of your images at any time by contacting support. See the Privacy Policy for more.
Can I use the edited images commercially?
You can use your edited results for personal and commercial projects. For the full details, please review the Terms and Conditions.
Is face swapping allowed?
Face swap is meant for fun and creative edits on photos you have the right to use. Please do not create misleading or harmful images of real people without their consent.
Getting help
Something is not working, what should I do?
First, refresh the page and try again, since a quick reload fixes most temporary glitches. If the problem continues, reach out and we will help.
How do I contact support?
Email support@magicalstudio.ai or visit the Contact page. For account and billing help, the Support page has more answers.
Ready to try it?