Contact us
We would love to hear from you. Whether you need help with the AI photo and video tools, have a question about your account, or want to talk partnerships, the Magical Studio AI team reads every message. The fastest way to reach us is by email.
We usually reply within one to two business days. To help us answer faster, please describe your question clearly and include any details that matter, such as the tool you were using or the email on your account.
What can we help with?
Help and support
Questions about how a tool works, an edit that did not turn out right, or anything you are stuck on. Tell us what you were trying to do and, if you can, the tool you used.
Account and billing
Sign-in trouble, questions about credits, the Unlimited plan, switching plans or cancelling. Include the email address on your account so we can find it quickly.
Business and partnerships
Collaborations, integrations, bulk or team use, or anything commercial. Share a short note about your company and what you have in mind.
Press and media
Press enquiries, interviews and media requests about Magical Studio AI. Let us know your outlet and your deadline.
Privacy and copyright
Requests to delete your images, privacy questions, or copyright and content concerns. We take these seriously and will respond as soon as we can.
Before you write
Many questions are answered already. Our FAQ covers the tools, plans, file formats and privacy, the Support page has account and billing help, and the blog has step-by-step guides for each tool. If you still need a hand, email us any time.